The other day I was shopping with a Japanese friend of mine. She wanted to buy some presents for her friends back in Japan. We were wondering around a store for a long time. While I was checking some face creams, she left me to have a look at body lotions. Some minutes later, she came to me and complained that an old lady (another customer) told her not to check lotion flavors by opening the bottle caps. My friend said she ignored the lady and pretended she did not hear her.